Last month, the Office of the Inspector General released two new reports following its investigation into hospice care in the U.S. the NHPCO responded to New OIG Reports on Hospice Care with a press release stating that, “NHPCO welcomes the opportunity to shed a light on high quality providers as well as those that fall short in providing appropriate care.”
At Bristol Hospice, compliance forms the backbone of the company and in light of these reports from OIG and NHPCO, we want to take this opportunity to share some of these compliance aspects which we consider makes us one of the “high quality providers”.
View the NHPCO’s OIG Report Response
View “More about Bristol Hospice Compliance”
It is incredibly fulfilling to do the work that we have the honor to do, day in, and day out. To receive such notes like this from a patient’s family, reminds us just how important it is to keep on doing our very best, in every day.
What a compliment: “You run like NASA with the heart of the Lord”.
Our mission – after all – is ‘that all patients and families entrusted to our care will be treated with the highest level of compassion, respect, and quality of care.’
Thank you for giving us the honor to serve you.
The stages of mourning and grief are universal and are experienced by people from all walks of life. Mourning occurs in response to an individual’s own terminal illness, the loss of a close relationship, or to the death of a valued being, human or animal.
Every person grieves differently, and typically experience five stages of normal grief. Many do not experience the stages in order. In Dr. Elisabeth Kübler-Ross book, “On Death and Dying” she identified the stages as denial and isolation, anger, bargaining, depression, acceptance. (source: Elisabeth Kübler-Ross Foundation.)
Loved ones that are terminally ill or aging appear to go through a final period of withdrawal. Those coping with loss spend different lengths of time working through each step and express each stage with different levels of intensity.
Bristol Hospice is here to support. Our trained volunteers, Chaplains and Bereavement Counselors provide grief counseling and support groups for those who have experienced loss.
Bristol Hospice ~ Oregon hosts several support programs and resources established specifically for the local community, such as the “Build a Bridge of Hope” Support Group, Grief Release Classes and Hospice Hikers.
Contact us to learn how our experts provide support for those coping with loss and grief.
At Bristol Hospice ~Oregon, we are graciously committed to our mission that all patients and families entrusted to our care will be treated with the highest level of compassion, respect, and quality of care. Thank you for the wonderful comments from those we serve.
Here are just a few of the kinds words we receive.
“I felt that everyone I dealt with was great. They were all very caring individuals and they made my aunt’s last days more comfortable for her. Thank you to everyone on your staff that helped my aunt.”
It is not surprising that most people associate hospice with cancer. In the mid-1970s when hospice came to the U.S., most hospice patients had cancer. Today, more than half of hospice patients in the U.S. have other illnesses for which they are medically eligible for hospice services, such as late-stage heart, lung or kidney disease, and advanced Alzheimer’s disease or dementia. (source: Hospice Foundation of America). Hospice care is covered under Medicare, Medicaid, VA and most insurance plans cover hospice services.
Hospice is not a place, because Hospice is a plan of care. Patients may receive Hospice services wherever they call home, which may be a private residence or that of a loved one, hospital, assisted living center, or nursing home.
“You matter because you are you, and you matter to the last moment of your life.”
~Dame Cicely Saunders, founder of modern hospice.
Hospice is considered to be the model for quality, compassionate care for people facing a life-limiting illness or injury. Hospice care involves a team-oriented approach to expert medical care, pain management, and emotional and spiritual support expressly tailored to the patient’s needs and wishes. Support is provided to the patient’s loved ones as well. At the center of hospice and palliative care is the belief that each of us has the right to die pain-free and with dignity, and that our families will receive the necessary support to allow us to do so.
Typically, in order to receive hospice services:
- A hospice physician and a second physician (often the individual’s attending physician or specialist) must certify that the patient meets specific medical eligibility criteria;
- The patient’s life expectancy is 6 months or less if the illness, disease or condition
Click here for resources for end-of-life caregiving resources from Hospice Foundation of America. Or for further information from our Hospice experts, contact us.
Bristol Hospice Oregon is honored to be the first Oregon drop site for A Million Thanks. A Million Thanks is a non-profit organization that collects letters and cards for military personnel and veterans- written by members of the community- and then mails the letters out for distribution.
You can participate in this wonderful program by writing letters or cards of thanks, encouragement, and support and then dropping them off at our office during business hours. If you would like to host a card writing party at a retirement community, school classroom, or other group, please contact our office at 503-698-8911!
We love our troops!
Memorial Day honors America ’s fallen heroes and celebrates their sacrifice so they are never forgotten. Cities throughout the U.S. celebrate those who have bravely served our country. America’s Veterans have done everything asked of them in their mission to serve our country.
Hospice-Veteran Partnerships (HVP) are coalitions of Department of Veterans Affairs (VA) facilities, community hospices and others working together to ensure that excellent care at the end of life is available for our nation’s Veterans and their families.
Bristol Hospice’s professionals are on a mission to learn how to serve Veterans through the challenges they may be facing from illness, isolation or traumatic life experience. We proudly support our Veterans by being a Hospice Partner and receiving certification through the We Honor Veterans program. We Honor Veterans a program of the National Hospice and Palliative Care Organization (NHPCO) in collaboration with the Department of Veterans Affairs (VA) invites hospices to join a pioneering program focused on respectful inquiry, compassionate listening and grateful acknowledgment.
By becoming a We Honor Veteran Partner, our staff is better prepared to:
There are four levels of certification in the program. Bristol Hospice programs are proud to have achieved the following We Honor Veterans certification levels:
- Level 1 Certification (Provide Veteran-centric education for staff and volunteers, and identify patients with military experience): Bristol Hospice~Stockton; Bristol Hospice~Pathways; Judith Karman Bristol Hospice
- Level 3 Certification (Develop and strengthen relationships with VA medical centers and other Veteran organizations): Bristol Hospice~Texas; Bristol Hospice~Georgia; Bristol Hospice~Oregon
- Level 4 (The highest level of certification. Increase access and improve quality of care for Veterans in your community): Bristol Hospice~California; Bristol Hospice~Hawaii, Bristol Hospice~Sacramento; Bristol Hospice~Utah
We are proud to honor our Veterans and support increasing access to quality care. Our locations are available for admissions during the holiday weekend and offer the following:
- Special care of Veterans
- Pinning ceremonies attendance
- Providing flags to each Veteran
Learn more about our program and how we support locally, please contact us at 503-698-8911.
Hospice care, centers on the patient and family. The goal of the professionals at Bristol Hospice is to empower to make choices regarding care and assistance. The team serves as an advocate, helping to access the information and resources needed during this very challenging time.
“I am very grateful and thankful for the wonderful services provided by the Bristol Hospice representatives. They were all so helpful.”
~ A surviving family member
Thank you for the opportunity to serve with the highest level of compassion, respect and quality of care. Contact us to learn more about our services.
Bristol Hospice recognizes that every care center is a small, vibrant world. Care centers are sharing, welcoming communities and an integral part of the delivery of care across the continuum. We are pleased to work with so many wonderful providers across the U.S. as we work together to support residents who are receiving hospice care in the final months and weeks of life in a nursing home or care center.
Hospice is a service, not a place. Hospice care can and does take place in nursing homes with specially trained hospice workers coming to the facility to provide palliative care to terminal residents who have elected, or whose families have elected, hospice care which focuses on end-of-life comfort rather than cure.
The 2016 National Nursing Home Week’s theme is “It’s a Small World, with a Big Heart” underscores the bond between staff and those in their care. Staff and residents view each other in the spirit of family. For staff, this reality is often a calling to a special mission and a life’s work. During this special week celebrating our partners, we extend our utmost gratitude for all you do!